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Name : Hala AbdulQader

Academic Rank: Professor

Administrative Position : Faculty Academic Member

Office 9409       Ext No 9425

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Specialization: Business Management

Graduate Of: Leeds University

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    University of Jordan
    University of Jordan
    Leeds University
    United Kingdom

  • Journal Paper

      Hala Abdulqader Sabr, " The Application of Information Technology and Decision – Making Behavior in Jordanian Organizations under the National Culture, the Competitive Conditions, and Uncertainty (In Arabic) " , "Al-Zaytoonah Journal for Studies and Research",Vol.2,No.2/June, 2004, Al-Zaytoonah University, amman, Jordan, 06/01/2004 Abstract:
      ABSTRACT: As foreign investors and multinational corporations directed their investments to the countries that have the appropriate infrastructure, Jordan has sought recently to promote the use of information technology (IT) in order to attract direct foreign investments and attain competitive advantage. Thus, this study has tow aims. First, is to evaluate how far the information technology (IT) is used in Jordanian organizations to facilitate work processes, update communication tools and obtain information. Second, is to evaluate Jordanian managers’ behaviors in decision-making and utilizing information, on light of their national culture, competition and uncertainty conditions. Data were collected from a random sample of (235) managers working in (12) organizations, by means of a questionnaire containing (31) questions comprising eight main factors. Results revealed that Jordanian organizations and managers use information technology appropriately, although some still prefer getting the information needed by means of traditional methods. Results also revealed that competition and uncertainty factors had more impact than the national values on the managers’ behaviors in decision-making and information sharing. Download

      Hala Abdulqader Sabr, " Socio-Cultural Values and Organizational Culture " , "Journal of Transnational Management Development, ",Vol.9,No.2/3, 2004, Haworth Press, New York, USA, 03/01/2004 Abstract:
      ABSTRACT: This exploratory study examines if certain dimensions of the socio-cultural values could explain certain types of organizational culture. The proposition merits investigation because it has important implications for local as well as international and global companies. The study first investigates employees’ perceptions of the existing and preferred cultural orientations in four Jordanian organizations, and then it compares the results with other studies conducted in other cultures (American and South African). In Jordan data were collected by means of Harrison & Stokes survey for diagnosing organizational culture, the same instrument used in the USA and in South Africa. The study concludes by suggesting that in certain countries the national culture’s effects may appear in a particular dominant organizational culture, that is desired by the management, but not actually preferred by employees. This implies that it is more beneficial for international and transnational corporations to develop ‘strong’ cultures rather than to encourage local units to adapt to their national cultures. KEY WORDS: National Culture* Organizational Culture* Jordan* Arab Culture Power Distance* Uncertainty Avoidance* Achievement* Individualism Download

      Hala Sabri, " Knowledge Management in its Context: Adapting Structure to a Knowledge Creating Culture " , "International Journal of Commerce and Management",Vol.15,No.2/2005, International Academy of Business Disciplines (IABD), Indiana, USA, 01/05/2005 Abstract:
      ABSTRACT: This study focuses on knowledge management in relation to its organizational context. It argues that knowledge management is not just computer and information systems; it embodies organizational processes that seek to augment the creative, innovative capacity of human beings. Specifically, the study regards the compatibility between the organizational structure and corporate culture essential for activating a knowledge base culture in modern organizations. The study sets a proposed framework on how to transform Arab bureaucracies into knowledge creating cultures by means of designing the right structure in which information sharing, learning and knowledge formation should be parts of the organizational norm. Keywords: Knowledge Management * Information Technology * Organizational Context *Organizational Structure *Corporate Culture * Mechanistic and Organic Designs * Arab Management Download

      Hala A. Sabri and Ghaleb El-Refae, " Accreditation in Higher Business Education in the Private Sector: The Case of Jordan " , "Journal of Marketing for Higher Education",Vol.16,No.1/2006, haworth Press, USA, 04/02/2006 Abstract:
      ABSTRACT: This study explores the development of a quantitative research designed to examine the accreditation system of undergraduate Business Administration program in private universities in Jordan, in comparison with the standards of the Quality Assurance Agency (QAA) in the United Kingdom. The research has set out a description of Jordanian accreditation process of private universities and the QAA system of quality assurance. It has drawn out some distinctions in terms of similarities and differences. The findings suggest that although the current arrangements for accreditation in Jordanian private universities are making some progress in determining and assuring quality standards in the Business Administration program, however, they are still inadequate. Accreditation should apply to all institutions of higher education in Jordan. It is also important that the accreditation council in Jordan should be strengthened and its formation changed to incorporate universities, government, employers and professional bodies. Download

      Hala Sabri, " Jordanian Managers' Leadership Styles in Comparison with the International Air Transport Association (IATA) and Prospects for Knowledge Management in Jordan " , "Journal of Commerce and Management",Vol.17,No.1/2, 2007, Emerald Group Publishing Ltd, Cambridge, MA-USA, 01/08/2007 Abstract:
      ABSTRACT: The research reported in this paper aims to examine the newer leadership styles and their implication for implementing knowledge management in Jordanian organizations. The research investigates Jordanian managers’ leadership styles and then compares them with managers in other organizations with different cultures, such as the International Air Transport association (IATA). The issue merits investigation because it has important implications for local as well as international corporations. A survey of 120 managers from Jordan and IATA was undertaken using an established measurement instrument. Results revealed that meanwhile IATA managers preferred transformational than transactional leadership style, in Jordan, there was no clear preference for transactional or transformational style as both were being used. But when compared with IATA managers Jordanian managers showed more inclination towards transactional than transformational behaviors. However, like other comparative research, this study shares the limitation of likely sampling bias. Moreover, it did not take into account the political realities of conducting social science research in countries with long authoritarian histories, such as Jordan, which present the likelihood of further response bias. Keywords: Leadership Styles, Transformational leaders, Transactional leaders, Jordan, International Air transport Association, Knowledge Management, Download

      Hala Abdulqader Sabr, " The State of Knowledge Management and Requirements for Creativity and Change in Arab Societies (In Arabic) " , "Arab Journal of Administration",Vol.30,No.2/2010, Arab Administrative Development Organization (ARADO), Cairo, Egypt, 10/01/2010 Abstract:
      ABSTRACT This study examines the issue of knowledge management and discusses its obstacles and futuristic stance in the Arab business environment. It adopts an analytical approach and provides different perspectives to knowledge and knowledge management and their relation to information management. The study presents also an analysis of the leadership's role in creating a supporting culture for employees in which they share the management's vision and are aware of their role in achieving it. Finally, the study discusses the situation of knowledge attainment and knowledge transfer in Arab countries and presents different scenarios for the futuristic prospects of knowledge in Arab societies. Keywords: Knowledge, Knowledge Management, Knowledge Society, Arab Societies, and Leadership Download

      Abbas Ali and Hala Sabri, " Organizational Culture and Job Satisfaction in Jordan " , "Journal of Transnational Management Development",Vol.6,No.1/2, 2001, Haworth Press, New York, USA, 02/01/2001 Abstract:
      Abstract: organizational culture and job satisfaction were examined in four industries in Jordan. The sample consisted of two hundred and thirty four managers and non-managerial employees. The sample was randomly selected. The participants indicated that the prevailing organizational culture is power, and that the most desired culture is achievement. In addition, participants showed high satisfaction with their jobs. There was a significant correlation between job satisfaction and power, role and achievement cultures. Download

      Hala Abdulqader Sabri, " Jordanian Managers' Leadership Styles In light of their Cultural Values (In Arabic) " , "Jordan Journal of Business Administration,",Vol.6,No.4/2010, University of Jordan, Amman, Jordan, 10/01/2010 Abstract:
      Abstract This study examines Jordanian managers' leadership styles in light of their cultural values. The study expected that, for cultural reasons, Jordanian managers will embrace task than people style of leadership. Results supported this hypothesis and showed that Jordanian managers are more concerned in production and performance than people and relationships. The study concludes that to be able to face competition in the complex and dynamic business environment Jordanian managers are required to consider change in their leadership styles benefiting from managers in other cultures. Keywords: Jordanian Organizations, Leadership Styles, Cultural Values. Download

      Hala abdulqader Sabri, " Making sense of Knowledge Management (KM), Information Technology (IT) and Artificial Intelligence (AI): an Integrative Approach " , "Asian Transaction Journal on Basic and Applied Sciences (ATBAS)",Vol.1,No.04, Asian Transactions Organization, Islamabad, Pakistan, 09/01/2011 Abstract:
      Abstract Knowledge management (KM) has become well established in organization and management theory. In their enthusiastic quest in the field of knowledge management, organization theorists and information system developers however, mostly discussed knowledge management from one single perspective, overlooking the need to treating it from a multidisciplinary perspective, by means of relating it to different factors such as information technology (IT) and artificial intelligence (AI). This study aims to fill this gap. It seeks to examine the interrelationship between knowledge management, information technology and artificial intelligence. It argues that knowledge management is not just computer and information systems; it embodies organizational processes that seek to augment the creative, intelligent, and innovative capacity of human beings. Therefore, there are moral and ethical implications of artificial intelligences that need to be raised and discussed. Keywords: Artificial Intelligence, Information Technology, Knowledge Management. Download

      Hala Abdulqader Sabri, " Re-Examination of Hofstede Work Value Orientations on Perceived Leadership Styles In Jordan " , "International Journal of Management and Commerce",Vol.22,No.3, 2012, Emerald Group Publishing, USA, 09/01/2012 Abstract:
      Abstract This study examines the impact of work values on leadership styles and to introduce new findings when Hofstede's work value orientations are applied to other different cultural domains (i.e. Jordan). A survey of 235 Jordanian managers was undertaken using two instruments of measurement: the "Cultural Attitude Inventory" and the "T-P" Leadership Questionnaire: An Assessment of Style." Results confirmed the anticipated relation between 'task' leadership style and Jordanian managers' values of power distance and uncertainty avoidance, but they did not confirm the anticipated relation between 'people' leadership style and collectivist values of Jordanian managers. Main recommendations of the research were that theories of culture should be re-evaluated and up-dated periodically and that increased awareness into the various characteristics of culture and leadership style may assist in understanding human resources behavior, identifying necessary organizational changes and developing a more efficient organization. Keywords: Hofstede, Work Value Orientations, Leadership Styles, Jordan Download

      Hala Abdulqader Sabri, " The Role of Corporate Culture in Maintaining Organizational Operations during the Financial Crisis " , "Journal of Social and Development Studies (JSDS)",Vol.4,No.3, International Foundation for Research and Development, Dubai-UAE, 03/31/2013 Abstract:
      Abstract The global financial crisis that unfolded in 2008 presents leaders and managers with many challenges. Yet, the lessons of this crisis also present opportunities to create more responsive and flexible organizations capable of overcoming the risks and troubles more effectively. However, in the midst of this crisis it is apparent that most of the attention seems to be devoted to changing regulatory structures and rules that affect corporate governance and the financial markets. This paper argues that the root causes of such crisis are deep and unlikely to be addressed through public policy or external means alone. Most of the problems during this financial crisis can be traced to that most CEOs and executives did not actually pay attention to their company's culture as they did with regard to their profits, assets, brands, and quality of products and services. The paper then explores the vulnerability of firms whose executives fail to manage their company's culture at the time of crisis with as much thoroughness as they apply to managing their financial, operational or technology risks. Finally, the paper lays out a leadership and management strategy based on the strengths of maintaining a strong corporate culture guided by adherence to the core values of the organization. Keywords: Corporate Culture, Organizational Operation, Global Crisis Download

      Hala Abdulqader Sabri, " Beyond Arab Spring: Societal Context and Prospects for a New Paradigm of Arab Management " , "Journal of Social and Development Studies (JSDS)",Vol.2,No.5 November 2011, International Foundation for Research Development, Dubai, UAE, 12/01/2011 Abstract:
      Abstract This study investigates the defining characteristics of Arab management and takes into account the impact of societal and cultural factors on Arab managerial practices that provoked different opinions in the field of management thought. The proposition merits investigation because it takes place in the wake of the Arab Spring that emphasizes democratic change in Arab leadership styles and political systems. Hence, any evaluation of the underlying causes of this turmoil would recognize that a fundamental transformation in Arab management and leadership styles is also required; a transformation that creates an acceptance and eagerness to do things differently, and to keep pace with the rapidly developing societal and cultural environment. To achieve its objective, the study adopts a qualitative content analysis that incorporates the review and analysis of different studies that highlight features of Arab societal culture and the varied perspectives of Arab management styles. The study also considers some of the underlying causes and possible outcomes of the current Arab uprising as a possible basis for re-positioning Arab management in a new paradigm of management. Keywords: Arab Spring, Societal Context, Arab Management, Paradigm Download

      Hala Abdulqader Sabr, " Academic Quality, Accreditation and Standards in Higher Education: the case of Jordanian Private Universities (In Arabic) " , "Arab Journal for Quality Assurance in Higher Education",Vol.2,No.4,2009, University of Science and Technology, Sana'a-Yemen- and Association of Arab Universities. , Sanaa, Yemen, 04/01/2009 Abstract:
      ملخص يلقى موضوع تطوير التعليم العالي وضمان الجودة في مخرجاته، من خريجي الجامعات وتزويدهم بالمهارات التكنولوجية والمعرفية، اهتماما خاصا باعتباره مؤشرا رئيسا للتنمية وضرورة لمواجهة متطلبات سوق الأعمال المحلية والإقليمية والدولية. لهذه الغاية تؤكد سياسات التعليم العالي في الدول المتقدمة والدول الناشئة، على ضرورة مراجعة وتطوير معايير اعتماد الجامعات ومؤسسات التعليم العالي فيها لضمان تحقيق الجودة والتميز ومواجهة التطورات والتحديات الاقتصادية والاجتماعية. وفي الأردن تشكل الجامعات الخاصة عنصرا مهما في قطاع التعليم العالي الأردني لا يمكن تجاهله أو التقليل مما تقدمه من مساهمة في تعزيز الاقتصاد الأردني وخدمة الأعداد الكبيرة من الطلبة الراغبين في إكمال دراستهم الجامعية. إلا أن بعض الفعاليات الأكاديمية والرسمية ترى أن الجامعات الخاصة تواجه تحديات منها ما يتعلق بمستوى الجودة في مخرجات التعليم العالي، ومعايير الاعتماد، وعدم موائمة البرامج الأكاديمية مع سوق العمل وهيئة التدريس والإدارة الجامعية والنظرة المجتمعية. تهدف هذه الدراسة إلى تقديم تجربة التعليم الجامعي الخاص في الأردن وتحليل معايير الاعتماد والجودة التي تخضع لها هذه الجامعات إضافة إلى إلقاء الضوء على عدد من التحديات الراهنة والمستقبلية التي يواجهها هذا القطاع. كما تهدف الدراسة إلى تحليل معايير الجودة المعتمدة في بعض الدول المتقدمة بغية تطوير المعايير الأردنية ومقارنتها بالمعايير العالمية لتحقيق الجودة والتميز في التعليم العالي. الكلمات الدالة: الجودة الأكاديمية، الاعتماد الأكاديمي، المعايير، الأردن، التعليم العالي، الجامعات الخاصة Download

      Hala Abdulqader Sabri, " The Impeding Drivers of risk at Private Higher Education in Jordan: An Analytical Approach " , "Journal of Education and Vocational Research (JEVR)",Vol.2,No.4,2011, International Foundation for Research and Development, Dubai-UAE, 10/01/2011 Abstract:
      Abstract This study provides an in depth assessment of the main drivers of risk impeding private higher education institutions in Jordan. The study adopts an analytical approach that incorporates reviewing available literature and conducting interviews and discussions with some shareholders and board of trustees' members in addition to faculty members and students of private universities. The analysis revealed that although private universities in Jordan are making progress and provide important contributions to the economy, however, they face important strategic and operational risks in addition to other compliance, financial and reputational risks. These risks include, educational delivery systems, quality of academic programs, executive management, competition, utilization of new technologies, compliance with accrediting agencies, financial issues, societal perception, students' violence, and demographic challenges. The study concludes that private universities need to place risk management plans to effectively deal with the all risk indicators analyzed in the study. Recommendations on how to implement a risk management plan are also presented and highlighted. Keywords: Risk, Private, Higher Education Institutions, Jordan Download

      Hala Abdulqader Sabri, " Arab Uprising and Leadership Styles: Is Societal Culture still relevant in a Shifting Global Context? " , "Leaders Outlook",Vol.,No.5 September, Talal Abu Ghazaleh Graduate School of Business, Amman, Jordan, 09/01/2011 Abstract:
      Abstract The Arab world is experiencing unprecedented turmoil. Any evaluation of its root causes would certainly recognize that a fundamental change in Arab leadership style is required; a change that creates an acceptance and eagerness to do things differently, and to keep pace with the rapidly developing global and multi-cultural environments. Within this context, management and organization scholars, in particular, have considered the role that leaders play and raised further interest into the impact of leaders' behavior across cultures. Meanwhile some viewed certain leadership styles are universal and effective in all situations, others suggested that leadership should be examined within different cultural contexts. To the extent that societal values influence managerial and leadership styles as essential necessities to develop winning and competitive organizations, this article adds to that understanding and introduces a few insight when cultural values are applied to managerial behaviors and leadership styles in the Arab culture. Download

      Hala Abdulqader Sabri, " Do Power Distance and Uncertainty Avoidance determine Organizational Structure: A Culture Bound Versus Culture Free Debate " , " International Journal of Knowledge, Culture and Change Management-",Vol.11,No.3, Common Grounds Organization, Chicago, USA, 04/01/2012 Abstract:
      Abstract This study applies a cross-cultural approach to examine if relationships between context and structure are stable and transcend national differences, and if certain configuration of structure is desired in different cultures according to their power distance and uncertainty avoidance orientations. The study first analyzes the structure of twelve Jordanian companies then compares the findings with those reported by Horvath, McMillan, Azumi and Hickson on British, Japanese and Swedish matched samples. Consistent with previous research, the findings confirmed that relationships between context and structure transcend national differences. Yet, the existing organizational structure in Jordan, Japan, Britain and Sweden did not fit well the desired structure in each culture on its power distance and uncertainty avoidance orientations. The study concludes that the classification of some cultures, on certain dimensions, could be considered valid but only after careful examination, and that international instruments of measurement might be useful when used in similar cultures, but it might provide a misleading picture if the cultural peculiarities were not taken into account. Keywords: Power Distance, Uncertainty Avoidance, Organizational Structure, Culture Bound, Culture Free, Cross-Cultural Download

      Hala Abdulqader Sabri, " The Impact of IT Adoption and Political Behavior on Participative Decision-Making in a Power Oriented Culture " , "International Journal of Social Sciences (IJoSS)",Vol.II,No.I, International Institute of Social and Economic Sciences (IISES), Prague, Czech Republic, 02/28/2013 Abstract:
      The paper examines the impact of information technology (IT) adoption and managers’ political behavior on employees’ participation in decision-making. The study draws its findings from a questionnaire survey in which 235 Jordanian managers have participated. Two characteristics are focused on as having an impact on participation in decision making: the role of information in the decision process and the political behavior of individuals. Results revealed that Jordanian managers adopt information technology appropriately as a tool for sharing information and empowering employees. It was also revealed that Jordanian managers tend towards large inclination for pursuing political tactics to affect decision-making and withholding information as a mean of control. The study has key messages and opens opportunities for further research especially in certain cultures where theory construction is warranted. Keywords: Information Technology (IT), Political Behavior, Decision-making, Power Culture, Jordan. Download

      Hala Abdulqader Sabri and Majd Rayyan, " Managing Human Capital in Arab Countries: the Leadership and Cultural Challenges " , "International Journal of Economics, Commerce and Management (IJECM), ",Vol.II,No.12, Creative Common, United Kingdom, 12/01/2014 Abstract:
      This study explores state of human capital in the Arab business environment and discusses its obstacles and futuristic stance. It adopts an analytical approach and presents an investigation of Leaders’ role in creating a supporting culture for human capital in which they share the management's vision and being aware of their role in achieving it. The study sets a proposed framework on how to transform Arab bureaucracies into knowledge creating organizations by means of a transformational leadership that has the ability to create the right culture in which information sharing, learning and knowledge formation should be part of the organizational norm. The topic merits investigation because it takes place at a time when Arab youths are emphasizing democratic change in Arab leadership styles and political systems. Hence, a fundamental transformation, which creates an acceptance and eagerness to do things differently, is required in Arab management and leadership styles to keep pace with the rapidly developing societal and cultural environment. Keywords: Human Capital, Arab Countries, Leadership, Culture, Knowledge, Challenge Download

      Hala Abdulqader Sabri, " Existing and Preferred Organizational Culture in Arab and American Organizations: A comparative study " , "International Journal of Business and Management",Vol.1,No.1, International Institute of Social and Economic Studies (IISES) and University of Prague, Prague/Czech Republic, 11/01/2013 Abstract:
      In organization behavior it is of interest to know the extent to which local organizations adopt values held in their society. Therefore, considerable research is expended in search of culture's influence on organizations and attitudes of managers inside them. Hence, this study examines if national values could explain types of organizational culture. It draws its methodology from Hofstede (2002) idea, that national culture impacts organizational operations; Harrison’s (1992) types of organizational culture (Power, Role, Achievement and Support); and Pheysey (1993) notion that Hofstede national culture could explain Harrison’s (1992) types of organizational culture. The study first investigates the organizational culture in an Arab country, namely Jordan, then, compares the results with those reported by Harrison (1990) study conducted on American organizations. Results revealed that national values’ effects may appear in an existing culture that is desired by the management, but not preferred by employees. Results are of interest for human resources mangers, change management professionals and comparative management researchers. Results also have important implications for international companies who need to take account of national cultures when deciding how much autonomy they should give to units in different countries to determine their own culture. Keywords: Organizational Culture, Arab, American

      As considerable research has examined cultural influences on organizations exploring if cultural similarities between nations might lead businesses to matched structures arise an important issue. Hence, this study aims to examine the structure of Jordanian and Japanese companies on subjective cul Download

  • Chapter in a Book

      Hala A. Sabri, " Jordan Telecommunication Group (Orange): A Case Study " , "Strategic Management: Concepts and Cases, (Arab World Editions) ",Vol.,No., Pearson, London-UK, 10/15/2011 Abstract:
      Abstract This case study examines the evolution, financial and management situations along with the competition structure of one of the major telecom firms in Jordan "Jordan Telecommunication Group (JTG)-Orange." Orange Jordan is a Jordanian public mobile telephone network operator, and is the operator of the mobile communications license granted to Jordan Telecom Group (JTG). The company combines local Jordanian capability with the technological advantages and network management / operation experience of one of the world's leading telecommunication operators, France Telecom (FT). It’s fixed, mobile, and internet services constitute the real base for the kingdom's telecommunications renaissance and contribute to its integration with regional and world countries. The challenges and opportunities that JTG - Orange Jordan- faces at represent should be dealt with effectively. The Company is the sole integrated telecommunications operator in the Kingdom and has also been successful in recent years, building one of the most valuable brands in Jordan and managed to grow from a modest customer base to become the second largest operator in Jordan, by number of customers. Orange Senior executives are pondering how to cope with emerging challenges while capitalizing on emerging opportunities. Download

  • Conference paper

      Hala Abdulqader Sabr, " Ethical Issues in the Media and Cross-Cultural Communication (In Arabic) " , "The Sixth Annual Scientific Conference on: "Ethics in Business"",Vol.,No., al-Zaytoonah University, Amman, Jordan, 04/01/2006 Abstract:
      ABSTRACT This study analyzes, from a critical point of view, the postmodernism's theory of & situational ethics. This idea is being adopted by many scholars in the western world as a mean to justify their ethical, or unethical behaviors in certain situations. Specifically, the study concentrates on ethics of the Media establishment and its predominance on nations and cultures in the modern world in a way that contradicts the ethical values and which constitutes a path towards a clash among cultures. As an example, the study highlights the offensive cartoons published by the Danish Jyllands-Posten Danish newspaper three years ago on prophet Mohammad (PBUH). Download

      Hala Sabri, " The Arab-European Mediterranean Dialogue: A Culture Bound vs. Culture Free Understanding " , "Inter-cultural Dialogue in the Mediterranean",Vol.,No., European Union, Malta, 04/10/1998 Abstract:
      ABSTRAC This study argues that there are many areas in which mutual understanding amongst the Mediterranean countries is required. One of these, is to encourage projects under which the various partners will work together in the construction of a Mediterranean cultural area. Arguably, though, for these projects to be successful, a better understanding of the driving forces, that shape the way South and North Mediterranean countries manage their businesses and organizations, is required. A subject matter which this study is discussing. Download

      Hala Abdulqader Sabri, " Transformational and Transactional Leadership Styles and the Road Towards Knowledge Economy: An Empirical Investigation at Jordanian Organizations (In Arabic) " , "The First Scientific Conference on “Innovative Organizations in a Changing Environment"",Vol.,No., Jadara University in Cooperation with the Arab Administrative Development Organization/Cairo, Irbid, Jordan, 10/25/2011 Abstract:
      ملخص مع دخول العالم الألفية الثالثة وتكاثف الضغوط على الدول ومنظمات الأعمال فيها تزايد الاهتمام بدراسة كيفية تحقيق الانتقال إلى مجتمعات تشكل المعرفة فيها أساسا للتقدم والإنجاز الاقتصادي. ومع هذا التوجه أضيفت ضغوط جديدة على منظمات الأعمال الحديثة تمثلت في الحاجة إلى توافر قياديون يعملون باتجاه التغيير والتحول نحو مشاركة العاملين وحفزهم على توليد إبداعاتهم وخلق أفكارهم الجديدة من أجل تحقيق الميزة اللازمة لمواجهة المنافسة من المنظمات الأخرى. ورغم التطور المعرفي الهائل الذي حققته وتحققه الدول المتقدمة فإن الدول العربية ما زالت تتقدم ببطء نحو تحقيق اقتصاد المعرفة بشكل يمكنها من اللحاق بركب المجتمعات المعرفية بسبب أن مؤسسات الأعمال فيها لم تحقق التحول اللازم إلى أساليب قيادية جديدة مما يسهم في الحد، إضافة إلى عوامل أخرى، من سهولة انتقالها إلى المجتمعات المعرفية الحديثة. هدفت هذه الدراسة إلى دراسة موضوع اقتصاد المعرفة وتحليل علاقته بمجتمعات المعرفة وأهمية رأس المال البشري فيها. كذلك هدفت إلى التعرف على الأساليب القيادية لعينة من 83 من المديرين العاملين في عدد من المؤسسات الأردنية. وقد تم توظيف نموذج ((Burke, 2002 لقياس القيادة الإدارية التحويلية القائمة على التغيير والإنجاز والقيادة التبادلية القائمة على تكريس العلاقة الرسمية بين الرئيس والمرؤوسين. لم تثبت نتائج الدراسة فرضية أن المديرين الأردنيين يتبنون أسلوب القيادة التحويلية بشكل أكبر من أسلوب القيادة التبادلية، وكما يتطلب اقتصاد المعرفة، وإنما بينت النتائج أن المديرين الأردنيين يتبنون أسلوبي القيادة التحويلية والتبادلية على السواء. الكلمات الدالة: اقتصاد المعرفة، مجتمع المعرفة، رأس المال البشري، القيادة التحويلية، القيادة التبادلية Download

      Hala A. Sabri, " Culture and Organizational Development " , "TEAM International Conference on: Transformation Management Across Cultures: Towards a Greater Reach",Vol.,No., TEAM, Amman, Jordan, 09/01/2002 Abstract:
      ABSTRACT Beliefs about what an ideal organization is like affect the practice of organizational development (OD). Hence, as organizations try to manage change in order to maintain advantage and respond to external pressures, OD consultants realize the vital role that culture plays in successful change and seek to foster strong organizational cultures that meet the challenges of the new workplace. The interest in organizational culture stems from the belief that culture influences behavior, decision-making and organizational performance and development. Globalization has also heightened awareness of the need to not only understand the corporate culture but also to value diversity in the workforce. Several scholars consider the impact of societal culture and argue that organizations are culture bound and that, managers and organizations are not separable from their indigenous cultures. Ultimately, every manager, one way or another, has been formed by his culture. This means that, individuals working in organizations and the culture they bring with them influence the way organizations are designed managed and developed. Hence, people familiar with organizations in different countries are often struck by the variety of organizational solutions to the same task problem. This study aims to investigate to what extents do the cultural differences between different societies (such as Arab and Western societies) account for significant variations in the existing organizational culture on the one hand, and the preferred cultures to the employees on the other. This is important because the existing culture is the place where one has to start to foster OD. It is also important because knowledge of the socio-cultural and work related values should be of interest for international comparative management researchers. It also has important implications for the extent to which international and global companies need to take account of national cultures when deciding how much autonomy they should give to units operating in different countries to determine their own culture. Download

      Hala Abdulqader Sabr, " Perspective of Cultural Interaction in the Interfaith Societies of the Eastern Mediterranean " , "The European Network for Canadian Studies Conference on "National Consciousness, Migration, Multicultural Lives",Vol.,No., the European Network for Canadian Studies , Bremen, Germany, 05/05/2000 Abstract:
      ABSTRACT This study reviews ethical aspects of cultural interaction within the inter-faith societies of the Eastern Mediterranean region, in which Judaism, Christianity and Islamic religions, have emanated and prospered achieving a powerful role in defining people’s values and identities, and helping them to coexist, for centuries, with tolerance and co-operation. By the early seventh century, although Islam had become the most prevalent religion in the Eastern Mediterranean region and throughout Arabia, a few tribes still adhered to their Christian or Jewish faiths, and were free to perform their tradition within a society that encouraged multiculturalism and freedom of faith. The study highlights some principles and values of the Islamic religion which affirm tolerance, unity of humanity and fair dealing within multicultural and multi-religious societies. It also examines multiculturalism and some aspects of inter-faith interaction between Christian and Muslim in Jordan and indicates how religious differences are compensated by cultural commonalties that promote respect, tolerance and co-operation. Finally, with the accelerating process of Globalization and the emergence of certain theories which anticipate a clash between civilizations that is based on cultural and religious identifications the study concludes by confirming the need for a true inter-faith dialogue between representatives of the three monotheistic religions which would alleviate such assumed clashes, promote peace, and ensure a global cultural co-existence. Download

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      Hala Abdulqader Sabr, " Managing Corporate Reputation in the Midst of Global Crisis " , "Talal Abu Ghazaleh College of Business Newsletter",Vol.,No., , , 04/01/2009 Abstract:
      Much has been said lately about the decline in reputation and public trust of America's big corporations. However, while reputations take a long time to build, they can be destroyed virtually overnight. In this regard I recall a quote for President Benjamin Franklin, who may have said it best: “Glass, china and reputations are easily cracked and not easily repaired.” For that reason, recognizing the fragility of a company’s reputation has lead to a general acceptance now that reputation matters. A society's expectations of good corporate behavior define the specific attributes of its reputation. That's why, what defines a company's reputation is unique for each and every company. Unfortunately though, with the continuous rise of the global economic crisis, the business world everywhere is filled with scandals that keep shocking the people's beliefs about the honesty and integrity of those corporations. And when those corporations hesitate or do not dare, for one reason or another, to declare their regret for any bad practice, the public remains so skeptical about their culture and hence, it becomes so difficult and takes so long before they are able to redeem themselves in the eyes of the public. Download
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