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Satisfaction with UOP Library's holdings and sources of information and services for 2017

5/10/2017

 

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The objectives and results of the questionnaire for measuring satisfaction with UOP Library’s information sources and services for 2017 are summarized in the following points:

 

  1. Identification of satisfaction percentage with UOP Library’s information sources and services. Overall satisfaction percentage was 83.8%;
  2. Measurement of faculties’ satisfaction with UOP Library Services. The higher satisfaction percentage was in the Faculty of Mass Communication by 87.8%;
  3. Measurement of majors’ satisfaction with UOP Library Services. Radio and television majored students were highly satisfied with UOP Library Services by  92.4%,
  4. Measurement of satisfaction with UOP Library’s information sources and services for each service individually. Satisfaction percentage with search and guidance service was 91.4%. Students of Faculty of Mass Communication were highly satisfied with UOP Library services and long distance did not prevent them from visiting UOP Library.